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Payment Policy

At Regietto we are committed to giving you a smooth, secure and pleasant shopping experience. To make checking out as easy as possible, we offer a range of trusted and fully protected payment methods.

Accepted payment methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay

Every transaction is encrypted to keep your personal and payment details confidential and secure.

Your chosen payment method is only charged once your order has been confirmed and processed.

Currency

All payments are processed in pounds sterling (GBP).

The prices displayed on our website are in GBP and include applicable UK VAT unless stated otherwise.

Taxes and VAT

Any applicable taxes and VAT are calculated automatically at checkout and shown to you before your payment is finalised.

Payment security

Protecting your payment details is an absolute priority for Regietto.

Each payment is safeguarded with advanced encryption to guarantee a secure transaction in line with international security standards.

Payment authorisation

By completing your order, you authorise us to charge your payment method for the total value of your purchase, including:

  • the price of the items,
  • any applicable taxes and VAT,
  • any delivery charges.

Order confirmation

As soon as your payment has been approved, you will receive a confirmation e-mail containing:

  • a summary of your order,
  • the total amount paid,
  • your delivery address and shipping details.

Payment disputes

If you notice an unauthorised charge or run into a problem with your transaction, please contact our customer service team immediately.

We will help you resolve the matter as quickly as we can.

Payment processing time

Payments are normally approved instantly.

In rare, exceptional cases a processing time of 1–2 working days may be required.

Failed payments

If your payment doesn't go through:

  • Double-check the details you entered.
  • Try an alternative payment method.
  • Contact your bank if the problem persists.

You are also welcome to reach out to our support team for assistance.

Changes to this payment policy

This payment policy may be amended at any time.

We recommend reviewing it from time to time so that you stay up to date with any changes.

If you have any questions about payment or a specific transaction, don't hesitate to contact our customer service team. We are always happy to help.

Business information

  • Website name: Regietto
  • Operated by: SJG ECOM LLC
  • Address: 600 E 5th Street, Wilmington, DE 19801, United States
  • Company number: 5839472

Contact information

Opening hours
Monday–Friday: 8:00–20:00
Saturday–Sunday: 8:00–16:00
We always aim to reply within 24 hours.

  • Free UK delivery On every order, no minimum spend.
  • 30 days to change your mind Free UK returns, refund to your card.
  • Pay how you like Card, PayPal, Apple Pay, Google Pay.
  • Real people, real answers Email or chat, replies within 24 hours.